// NORWICH, CT · CHIMNEY SERVICE
Norwich Chimney Services You Can Trust
Providing reliable chimney solutions in Norwich and surrounding areas.
Experienced Team
Our technicians are knowledgeable and skilled in all facets of chimney care to ensure your safety and satisfaction.
Comprehensive Services
We offer a wide range of services to address every aspect of chimney and fireplace maintenance.
Local Expertise
As proud members of the Norwich community, we understand the unique needs of area homeowners.
Commitment to Safety
Safety is our top priority. We adhere to the highest standards in every service we perform.
FIG. 1 — SECTION THROUGH A MASONRY CHIMNEY
// SERVICES
Spec sheets
Chimney Cleaning
Keep your chimney clean and safe with regular cleaning services.
S-02Chimney Inspection
Ensure your chimney is in good condition with a professional inspection.
S-03Chimney Repair
Address structural issues with reliable chimney repair services.
S-04Chimney Cap Installation
Protect your chimney with a durable cap installation.
S-05Creosote Removal
Remove hazardous creosote buildup from your chimney.
S-06Chimney Relining
Ensure safe and efficient venting with chimney relining.
S-07Fireplace Cleaning
Keep your fireplace clean and functional with expert cleaning.
S-08Dryer Vent Cleaning
Improve dryer efficiency and safety with regular vent cleaning.
S-09Masonry Repointing
Restore the strength and appearance of your chimney with repointing.
S-10Chimney Waterproofing
Protect your chimney from water damage with professional waterproofing.
// ANATOMY
Click a part of the chimney
PART 01
Chimney cap
The chimney cap sits on top of the chimney to keep rain, animals, and debris out while allowing smoke to escape.
- Can become clogged with debris
- May rust or deteriorate over time
- Can be blown off during strong winds
PART 02
Crown
The chimney crown is the top surface of the chimney, designed to protect the chimney structure from weather damage.
- Can crack from weather exposure
- May deteriorate due to aging
- Allows water penetration if damaged
PART 03
Flashing
Chimney flashing is installed where the chimney meets the roof to prevent water leaks.
- May become loose or detached
- Can corrode over time
- Allows water leaks if improperly installed
PART 04
Brick and mortar
The chimney masonry consists of bricks and mortar, forming the structure of the chimney.
- Bricks can crack or spall
- Mortar joints may erode
- Water damage can cause deterioration
PART 05
Flue liner
The flue liner runs inside the chimney, protecting the chimney walls from heat and corrosion.
- Can crack or wear out over time
- Might be improperly sized
- Erosion from creosote buildup
PART 06
Smoke chamber
The smoke chamber funnels smoke from the firebox into the flue, improving chimney draft.
- Creosote buildup can occur
- Cracks may form over time
- Improper construction can affect draft
PART 07
Damper
A damper controls airflow and prevents heat loss by sealing the chimney when not in use.
- Can become stuck open or closed
- May rust or corrode
- Warps due to heat exposure
PART 08
Firebox
The firebox is where the fire actually burns, built to withstand high temperatures.
- Bricks or panels can crack
- Can become dirty or coated with soot
- Mortar joints may erode
// FIELD PHOTOS
// TROUBLESHOOTING
What you notice, and what it usually means
| Ref | Symptom | Likely cause | Service |
|---|---|---|---|
| T-01 | Smoke entering the room | May indicate a blockage or draft issue | Chimney Inspection |
| T-02 | Visible cracks | Could suggest structural damage or wear | Chimney Repair |
| T-03 | Moisture leaking | May point to cap issues or waterproofing needs | Chimney Cap Installation |
| T-04 | Strong odors | Could indicate excessive creosote buildup | Creosote Removal |
| T-05 | Crumbling mortar | Suggests the need for masonry repointing | Masonry Repointing |
| T-06 | Draft issues | Potential sign of liner damage | Chimney Relining |
// PROCESS
The visit, as a flowchart
- STEP 1
Schedule an Appointment
Contact us to arrange a convenient time for your service.
- STEP 2
On-Site Assessment
Our team conducts a thorough inspection to identify your chimney needs.
- STEP 3
Receive a Proposal
We provide you with a detailed plan addressing your specific chimney concerns.
- STEP 4
Service Execution
Our experts perform the necessary work efficiently and professionally.
- STEP 5
Follow-Up and Advice
We offer maintenance tips and answer any questions you may have after service completion.
// BOOK
Open a work order
At Norwich Chimney & Fireplace Service, we are dedicated to ensuring the safety and efficiency of your home’s chimney and fireplace. With our expert services, we help you maintain a warm and inviting home environment.
SERVICE AREA
- Norwich
- Lebanon
- Bozrah
- Colchester
- East Lyme
- Waterford
- New London
- Monday7:30 AM – 5:30 PM
- Tuesday7:30 AM – 5:30 PM
- Wednesday7:30 AM – 5:30 PM
- Thursday7:30 AM – 5:30 PM
- Friday7:30 AM – 5:30 PM
- SaturdayClosed
- SundayClosed
Q01How often should my chimney be cleaned?
We recommend having your chimney cleaned at least once a year to prevent soot and creosote buildup.
Q02What signs indicate my chimney needs repair?
Cracks, leaks, and smoke entering your home are clear indicators that your chimney may need repair.
Q03How can I tell if my chimney cap needs replacement?
If you notice debris, animals, or moisture inside your chimney, it might be time to replace the cap.
Q04Why is creosote removal important?
Creosote is highly flammable. Regular removal reduces fire risk and improves chimney efficiency.
Q05What is chimney relining, and why is it necessary?
Relining ensures a safe and efficient pathway for smoke and combustion gases to exit your home.
Q06How do I know if my fireplace needs cleaning?
A buildup of soot or a lingering smoky smell may indicate your fireplace requires cleaning.
Q07When should I waterproof my chimney?
Waterproofing is best done at the first signs of moisture intrusion to prevent further damage.
Q08What does masonry repointing involve?
Masonry repointing replaces the damaged mortar in brickwork, extending the life of your chimney.